Reset or change your password

Forgot password (signed out)

1. On the login page, open the password recovery link.

2. Enter your account email.

3. Open the email from Talenkai and use the link before it expires.

4. Set a new password (minimum length enforced by the form, typically 8+ characters).

5. Sign in with the new password.

If no email arrives: check spam, confirm the address exists as a user, and ask an admin whether the account is active. Admins can also set a new password under Settings → Users.

Change password (signed in)

1. Open Profile.

2. Find Change password.

3. Enter the current password and the new one.

4. Save, then use the new password next time.

Admin reset (onboarding / lockout)

Admins editing a user can set a new password when the person is locked out or receiving a temporary password on day one. Prefer self-service reset when the user still has mailbox access.

Safety

Do not reuse the temporary onboarding password. Do not share passwords across seats — create another user instead.